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Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at Customerservice@outcastfoods.com

About Upcycling

Upcycled means we work with local farmers, grocers, food producers and manufacturers to take the produce that would normally be destined for the landfill and upcycle it into fine milled, super nutirent-dense produce powders which then get sold to other companies committed to sustainability and used in all our supplements (yes, that is a mouthfull!)

Check out our "Our Process" Page for a full walk through of the upchucking journey!

We work with local farmers in the Halifax area as much as possible to reduce the carbon footprint of our sustainable supply chain. This means we get to form meaningful relationships with our partners and are connected to our community.

Other

To further reduce our impact on the environment, we sell our Outcast Protein in BIG 2 LB bags! A price per gram comparison with other plant-based protein powders on the market will show that we are actually on par with (or even cheaper) than some others. We are also proudly produced in Canada, to minimize shipping emissions in our supply chain. Additionally, we use patent-pending technology that retains our rescued fruits and vegetables valuable micro and phytonutrients. We put a lot work into turning imperfect produce to perfect nutrition.

Our HQ is located in Dartmouth, Nova Scotia - the most beautiful city in the world (in our eyes). Our community is so important to us and we're ecstatic that we can upcycle, produce and distribute right here in our hometown.

We currently only ship to Canada and USA. But stay tuned - we're growing! Where would you like to see us next?

Yes, we do. If you are interested in becoming a part of our influencer or ambassador community or, are looking for support with your event email us at info@outcastfoods.com

Packaging & Shipping

Our Outcast Protein and SuperGreens+ bags are recyclable and made from biodegradable and compostable material. Outcast is our name, sustainability is the game!

Make sure the bag is completely empty, and recycle it! Or reuse it - store dog treats, yarn, flour, or pack them up with snacks for hike!

Anywhere between 5-7 business days

We Ship This Bundle Sustainably Using Letter Mail (Less Packaging, Wohoo!) You will not get a tracking number for this item as it is sent using letter mail

Product Questions

You bet your beets we are! All our products are certified Non-GMO and Organic.

Yes! Our products are 100% plant-based, vegan, of-the-earth, whatever you want to call it, we use plants and we make sure our sustainable protein tastes delicious.

Plant-based protein is better, there, we said it.
Outcast's plant-based protein has a higher nutrient-density and is more environmentally friendly than whey. In fact, Outcast uses 400% less water than whey! Plant-Based upcycled protein gives you the 'peas' of mind that what you’re putting in your body is clean, healthy and sustainable.

Our products are for anyone who loves an incredible tasting protein shake or super effective supplement. No matter what you eat during the rest of the day, you can be sure you'll enjoy your clean, sustainably produced, delicious Outcast products (while saving the planet too!)

Yes. Whole plant foods are an exceptional source of protein and the amino acid profile of plant protein is just as robust as meat. You get all the benefits of protein powder, plus super clean nutrition and you're helping to save surplus produce from landfills! How good does that feel?!

We are aware of the one report done some time ago that indicated a potential issue for some plant-based products in market.
Our brand was not one of those tested as having any issues with metals. We carefully source our raw materials from trusted partners in North America and are making our products in small batches in Canada.
Every batch is tested for a number of items including heavy metals. These documents are not typically published online but we meet and exceed all regulatory requirements in Canada and United States for quality and safety. As a side note, we are happy to LISTEN to heavy metal anytime. We find it calming.

Although our products are nut-free, they are made in a facility that also processes tree nuts. Certain products contain coconut (we know, coconuts aren't nuts).

Nope! We do not add sugar. We do use Stevia in some products, a natural sweetener derived from the leaves of the Stevia Plant. Plus, we're sweet enough on our own, we don't need much!

All the nutritious ingredients in our products are from upcycled produced. However, we do use some natural flavouring in a few products. SuperGreens+ taste like pinapple coconut but, would you believe it, there aren't that many local Canadian coconut farmers?!

Our products are safe for nursing people, however, we always recommend you speak with your healthcare professional if you decide to consume our products while you are pregnant.

Our Outcast Protein and SuperGreens+, absolutely. Even better, the kids won’t know they’re getting a few servings of fruits and vegetables when you make them a chocolate smoothie!

Here's the scoop on our scoops: Outcast Protein scoops range from 30.1 g to 32.9 g - about a 1/4 cup.
A scoop of SuperGreens+ is 5.3 g, or about a tablespoon.

Wholesale & Ingredients

You can buy Outcast products directly on our website - and we'll ship to you for free if you're in Canada or the US. You can also find us at a variety of local Health Food Stores, as well as Sobeys and Sport Chek locations across Canada. 

We're always looking to become available at more retailers, so let us know where you'd like to see us next! If you are a retailer interested in selling Outcast product, please email Info@outcastfoods.com

Yes! Please email wholesale@outcastfoods.com with inquiries about carrying our products in your store

Yes! Please email wholesale@outcastfoods.com with inquiries about purchasing upcycled ingredients and learning more about how to make your supply chain more sustainable.